LetsVPN: Terms questions answered

Subject: LetsVPN and its related site domains and services. Operator: the LetsVPN team owns and runs both. Status: accepting these terms forms a legally binding agreement between you and that team.

General

Objective: quality service for every customer. Requirement: read these terms before visiting the site or using the service.

Status: acceptance creates a legally binding agreement between you and the LetsVPN team.

The LetsVPN service

Product: virtual private network service. Components: servers, transmission, routers, IP addresses and the other devices and protocols carrying traffic over our network. Obligation: your use must comply with these terms.

Usage policy

Using the LetsVPN service means you agree to the following:

  • Prohibited: spam, port scanning, scanning for open proxies or open relays, subscription mail, unsolicited mail and bulk mail of any type through the system, even when it ultimately leaves from another server;
  • Prohibited: launching pop-up advertising from our service;
  • Prohibited: attacking any other computer or network while using the service;
  • Prohibited: using the service for anything that could harm our network or other people.

Responsibility: knowing and complying with the law of your own jurisdiction. Liability: LetsVPN accepts none for user conduct, criminal or civil.

Consequences: account termination without refund for breaching this usage policy or the terms, plus liability for all resulting loss, including third-party claims, legal fees and litigation costs.

Downloads: software, updates, patches and other utilities may be placed on your phone or connected device. Licence: non-exclusive and limited, covering use for the purposes declared when the software is provided and under these terms only. Forbidden: modification, distribution to unauthorised parties, reverse engineering and any unauthorised use.

Disclaimers

Availability: we work to avoid interruptions to the site and service. Basis: both are provided as is and as available, with no express or implied warranty about the accuracy of published material or its fitness for a particular purpose.

Coverage: real coverage, speed, location and quality vary. Availability window: outside limited maintenance and repair periods the service aims to stay available. Uncontrollable factors: emergencies, third-party failures, transmission, device or network problems and limits, interference and signal strength may cause unavailability, interruption, refusal, restriction or reduction.

Warranty: none that the service meets your needs, remains uninterrupted, prompt, secure or error free, or that defects will be repaired. Risk: visiting and using the site and service is your own decision and risk.

Logging: no user activity is recorded, such as sites visited, DNS queries or mail. Retained: attempts to reach our servers, for troubleshooting and improvement. Monitoring: none. Sharing: no personal information goes to third parties.

Changes to the terms

Updates: these terms may be revised from time to time without separate notice. Publication: revisions appear in the updated agreement on the site and take effect on publication unless stated otherwise. Major changes: flagged through the app or while browsing.

Last but not least

Principle: LetsVPN believes in consumer privacy, security and network freedom and manages privacy and personal information accordingly. Support: the support mailbox answers any question.

Questions? Reach us at letsvpn@rbox.me.

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